Returns & Exchanges
If you are not happy with your order for any reason, just return your item within 30 days of original purchase date. Original shipping charges will not be refunded. We do not offer price adjustments for past sales.
Please email us to let us know you'd like to make a return firstname.lastname@example.org.
Then choose your carrier of choice. Customer is responsible for return shipping. After receiving your return, we will inspect the item(s) for any sign of wear or use, and issue any refunds to the form(s) of payment used on the order being returned. If an item is not found to be in returnable condition, we will reach out to you with your options. If an item has stains of deodorant or other, smells of smoke, perfume, or has animal hair, it will not be accepted as a return and you will be responsible for the re-shipping fee. If you choose not to receive the item back, it will be donated with no refund granted.
FREE GIFTS included with your order are NOT refundable or exchangeable.
All returns are processed within 7-10 business days of receiving them. Any shipping charges on your original order are non refundable. You will receive an email confirmation after your return has been processed.
It may take your bank 5-10 business days to receive the refund.
FINAL SALE ITEMS ARE FINAL SALE. NO EXCEPTIONS WILL BE MADE.
Send returns to:
190 Golden Lane
Sutherlin, VA 24595
- International Orders: Please mail using the carrier of your choice at your own expense.
Gift with Purchase
If you added a gift with purchase to your cart, the free item must be returned in order to receive a full refund. If you choose to keep the free item, the amount of the item will be deducted from your refund. The free item can not be returned on it's own for cash value or exchanged.
If you receive an item that is defective or receive the wrong item, please contact us within 3 days of delivery. Email a picture of the defect with our attached tag to email@example.com.
If you would like to exchange for another size, please email us at firstname.lastname@example.org. Customer is responsible for shipping the return item. Once we receive it, we will send out the new item you are exchanging for.